Oasis Apartments, Brisbane - Review

One of the places I've stayed at in Brisbane was the Oasis Apartments in Auchenflower. We heard great things about it from the people staying there from work. It has a more spacious setting than nearby places, such as the Chasely Apartments next door, as well as a gym and a pool.

Other places service your room daily and replace the soap, toilet paper, tissues, towels etc. The Oasis changes towels weekly (to be confirmed) but you have to buy your own tissues, dunny rolls, washing detergent etc. So it can actually cost you more staying here.

One other feature that is free in other places - the internet. In the Oasis this costs $20 per week. But a word of caution. I prepaid a month's worth of internet on the assumption that a) the service works and b) there is customer support to help out in such a fancy place like this. They give you a username and password; you have to activate it within 24 hrs or lose your money. What they don't realise is in some rooms you only get secured networks and you need a WPA/WEP code to access it before you can even get to the login page. The reception staff refuse to acknowledge the problem and as it stands, I look like I'm going to lose my $80.

Customer service is not their strong point. One lady at reception has an attitude problem, the other is more customer friendly but appears to be lower on the food chain behind the counter. I've had so much grief over this internet fiasco that it has gotten to the stage where I am blogging about it.

All in all though, the Oasis Apartments themselves are comfortable and the kitchen facilities are clean. I wouldn't cook in the Chasely Apartments, it was cramped and the kettle was iffy. There is a balcony with a table and chairs so you can enjoy the evening breeze and it is walking distance to Park Road where you will find a lot of nice eateries during the day and at night. If they changed staff at the front desk, they'd go a long way. That's probably my main gripe with this place so far.

Oh, and they have just standard analog TV channels, no digital, no Foxtel. The Chasley is serviced more frequently, has free internet and has Foxtel (by comparison). =)